Meet our Executive Team
We pride ourselves on providing the best customer service and highest quality linens in the health care industry. Crown's leadership team makes these ideals important across the organization - from associates unloading linen trucks to employees at corporate headquarters. Meeting the specific needs of our customers is the priority as well as the foundation and root of our success.
President and Chief Executive Officer
Don Haferkamp co-founded the company in 1996 and named vice president of sales and service in 1998. Starting with one hospital and one plant he has led the company through a period of dynamic growth and transformation powered by operational excellence, strategic execution, and a customer-centric business model which is the core value of the company.
Named president and CEO in 2013, Haferkamp has expanded the company’s footprint from one plant to seven processing facilities in seven states that services over 2,000 healthcare customers exclusively. His more than 20 years of experience in the laundry industry has helped guide to the company to become the premier laundry provider in the southeast.
Haferkamp serves on several for-profit and not-for-profit boards and is active in the local community. Originally from the Midwest, Haferkamp received a Bachelor of Science degree from Ball State University.
Chief Operating Officer
Rick Hamlin has been with Crown Health Care Laundry for over 20 years, joining as vice president of operations in 1999. In 2014, he assumed the role of COO. During his tenure, the company has grown from one plant to seven in five southeastern states, processing over 175 million pounds of healthcare industry linens annually.
Prior to joining Crown, Rick started in the laundry business in 1993 with National Linen Service, holding positions of process engineer and plant manager. A New York native, Rick received his Bachelor of Science in Industrial Engineering from Rochester Institute of Technology.
Chief Financial Officer
Richard Marsden joined the Crown leadership team as CFO in February 2022. With over 15 years of experience in C-Level roles supporting CEO’s and board members’ drive for value, growth and operational efficiency, he brings a wealth of complex financial operational and planning knowledge to Crown Health Care Laundry Services.
Richard has spent the last 18 years working in private equity backed business covering a range of industry leading companies including automotive, aerospace and industrial high-velocity manufacturing operations. He has held the titles of CFO, vice president of finance, general manager and managing director and owner with companies in the United States, Europe, the Middle East and Japan.
Richard holds a Chartered Certified Accountant Qualification, Certified Accounting Technician Certification and Association of Accounting Technicians Qualification.