Quality service is the foundation of our business
Crown Health Care Laundry Services is the quality, cost-competitive alternative to your current laundry processor or in-house operations. Our full line of value-added services includes:
- Linen Rental
- Processing Customer-Owned Goods
- Sterile Surgical Pack Preparation
- Clinic Route Service
- Linen Management Services
- Consulting
- On-Premise Laundry Management
- Direct Linen Sales
Real Customer Service
It starts with a dedicated service representative who visits your facility on a regular basis to review costs-per-patient day, product mix and utilization. A true customer advocate, your representative interacts with processing personnel on your behalf. This value-added service enhances our long-term relationships, helps you continue realizing cost savings, and ensures you receive the best service available in the industry.
Inventory Control
No more shortages and costly excess inventory. We’ve eliminated them with our daily census-based ordering system. Warehousing and stocking – at no extra cost to you – also eliminate the need for on-site storage if you are a customer-owned goods client. For our rental customers, Crown consistently replenishes linen items at a 98.5% fill rate.
On-Time Deliveries and Delivery System
Courteous, professional drivers provide consistent, on-time deliveries. Tractor trailers or straight trucks deliver your items in the early morning hours so the linen is available before your staff arrives for distribution – no more waiting on the laundry truck.
- Crown maintains a 2-hour roadside emergency service program with our vehicle lease companies.
- With four plants, Crown acts as its own backup in case of any emergency or natural disaster.
- All linen is delivered in blue linen hampers with 8-inch caster wheels for easy maneuverability. The rubberized wheels will not mark up your floors.
Usage and Linen Conservation Training with In-Service Programs
Crown provides cost-saving programs in linen utilization and conservation. Our Linen Awareness Day program instructs your nursing staff in linen alternatives that save money and enhance patient care. Along with detailed usage reports, these programs ensure you achieve measurable progress and cost savings in your linen conservation.
Internal Linen Management Software
Internal hospital linen management software helps track usage by various departments within your facility. Reports can be generated by department to show cost, pieces and pounds-per-patient day.
Linen Presentation
- All linens are bagged or over-wrapped to ensure quality product reaches end users.
- Crown’s ideal bed makeup scenario is used when selecting all linen for our rental line.
- All rental linen is selected with the patient’s comfort and dignity in mind.
- Crown purchases only top quality items for our linen rental pool – no seconds, “special deals” or inferior grade linens.
- T-180 sheets, gowns with a full 66-inch sweep, and four-part construction scrubs are just some examples of Crown’s quality linen rental line.
Request a quote to learn how we can meet your laundry needs.
